Shipping Policy
At Driftingwood, we are committed to delivering your orders efficiently and transparently. Below are the key details of our shipping process:
Free Shipping
All orders include free shipping. No additional charges will apply.
Shipping Partners
We partner with trusted carriers such as DHL.
Shipping Timelines
- Standard Orders: Shipped within 4–6 weeks (depending on your location).
- Customized Orders: Shipped within 7–8 weeks. (Contact support for additional information)
- Delays: In rare cases (e.g., supply chain disruptions, high demand), orders may face delays of up to 24–25 weeks. We will notify you promptly if delays occur.
Packaging
All products are securely packed in boxes. Open-box delivery is not available.
Delivery Process
- Once shipped, orders typically arrive in 7–10 days (within India).
- You will receive a shipping confirmation via email with tracking details (if available). Track your order directly on the carrier’s website using the provided tracking number.
- Need to change your delivery address? Contact us immediately at +91 73574 18968. Changes are subject to feasibility and order status.
Possible Delivery Delays
Delays may occur due to:
- Weather conditions.
- Transportation/logistical issues.
- Political unrest.
- Unforeseen circumstances.
We will proactively update you via email if delays arise.
Liability
While we strive for timely delivery, Driftingwood is not liable for delays caused by external factors. We are not responsible for indirect, incidental, or consequential damages due to delayed shipments.
International Shipping
Contact our team at info@driftingwood.in or call +91 73574 18968 to request international shipping. Include:
- Product list.
- Shipping address.
- Recipient’s contact details.
Our team will provide cost estimates and delivery timelines.
Need Help?
Reach our customer care team at +91 73574 18968 or email info@driftingwood.in for order-related queries. We’re here to assist! (Available from Mon to Sat, 9 AM–6 PM)
Important Notes
- Final Decision: For all delivery-related concerns (including address changes, delays, or disputes), the final resolution rests solely with Driftingwood. Contact us directly for assistance.
- Policy Updates: We reserve the right to modify this Shipping Policy at any time without prior notice. The latest version will always be available on our website.
- Consent: By placing an order, you confirm that you have read, understood, and agreed to the terms of this Shipping Policy.